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grannylove respects your privacy, therefore any information grannylove receives from you is purely so grannylove can efficiently process and deliver your goods, or communicate information to you. grannylove will absolutely not share, sell or disclose your information with any other party under any circumstances. 
Once an order has been placed, you have 24 hours to contact grannylove, to amend or cancel your selection. 

Due to the personal nature of grannylove products, we hope there will be no need for returns. If unfortunately there has been an error made by grannylove or there is a flaw in the product, please advise grannylove within 5 days of your concern and we will do our best to rectify it.