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What currency are your prices in?
All items are priced in New Zealand dollars (NZD) - includes GST

Where are the products dispatched from?
Christchurch, New Zealand

What are my payment options?
Visa and MasterCard, Paypal via Shopify.

What is my payment and information security?
We are committed to ensuring that your information is secure.  All credit card payments made through our website are done so via Shopify. Credit card and order data is encrypted and secure. Shopify is Level 1 PCI compliant and uses 256-bit SSL certificates to keep order details secure.

I just placed an order, can I add another item?
Unfortunately grannylove cannot add items to an existing order. Please place a new order for the new item and contact us. grannylove will be happy to waive additional shipping if the order is placed within 48 hours.

Is there a physical location that I can view the products?
No, this is an online business only. On occasions grannylove may be selling products at local fairs or markets. grannylove will notify people of these events via email, Instagram, Facebook or blog.